Seating plans

With the help of guestoo, you can create your own seating plans and allow your guests to select their own seats when purchasing tickets. The ability to create your own seating plans is an additional feature that you can book in the Feature Shop.

Further information about the feature can be found here.

As soon as the feature is booked, you'll find the new menu item "Seating plan" in the menu.

There, you'll have the following options:

• Create new seating plans
• Edit existing seating plans (Click on the gear symbol next to the name of the seating plan):
• Edit
• Duplicate
• Delete

Tip: The image files we used for the seating plan in our documentation can be downloaded here.

This is how you create a new seating plan:

• Go to the menu item "Seating plans"
• Click on "+Add seating plan"
• Enter the following information:
• Internal name
  Here you define the name of the seating plan. This is for your internal administration only and will not be displayed to your guests.
• Status
  
  • Active
  • Inactive
• Description
  Here you can enter a further description for the seating plan. This is also for internal purposes only and will not be displayed to your guests.
• Default design
  
  • Default seat height on plan (in pixels):
    Here you specify the pixel value for the height that each seat in the plan should have.
  • Default seat width on plan (in pixels):
    Here you specify the pixel value for the width that each seat in the plan should have.
  • Form (Circle / Rectangle)
    Here you can choose whether the seats should be displayed as circles or rectangles.
• Click on "+ Create now"

Once you have created the new seating plan, the following tabs will be displayed, where you can customize your newly created seating plan:

• Basics: Here you can change the data you entered when creating the seating plan
• Areas
• Price categories
• Chairs

Before seats and price categories can be created, at least one area must exist.

Depending on the size of the “hall”—i.e., the location you want to assign seats to—you can create one or more areas for your seating plan.

This is how:

• Go to the menu item "Seating plan" and switch to the tab "Areas"
• Click on "Edit"
• Color
  Here you can select the color for each area. You can either use the color picker or enter the corresponding hexadecimal code (e.g. #000000) for the desired color.
• Name
  Here you can specify the name for the area, e.g., ground floor, balcony, etc.
• Then, click on "+Add"
• Following these steps, you can create all the areas that you need for your seating plan.
• Now you can add a background image that your guests will see, e.g., an overview map of all available areas and seats.
• Once the image for the overview plan has been uploaded, you can mark the relevant areas on it: In order to do this, click on the color of the area and then click on the corresponding location in the image where the area should be marked.
• Once all areas have been created and selected, click on “Save” in the top right corner.

Examples of the division into different areas

• Festival tent (only one area without further spatial subdivision)
• Floor, balcony, box, etc. (e.g. in a theater)
• Floor, front of stage, seats, etc. (e.g. at concerts)
• etc.

Once at least one area has been created, you can define the different price categories. Here, too, at least one price category must exist before you can create the individual seats.

This is how you create a price category:

• Go to the menu item "Seating plan" and switch to the tab "Price categories"
• Click on "Edit"
• Name
  Here you specify the name of the price category, e.g. "PC-1"
• Color
  Here you can specify a color for the price category. You can either use the color picker or enter the corresponding hexadecimal code (e.g. #000000) for the desired color directly.
• Click on "Add"
• Following these steps, you can add all the price categories that you need
• Once you have created all the price categories you need, click on “Save” in the top right-hand corner.
• Note: The prices for the different categories can be maintained directly in the ticket settings for the event!

Once at least one area and one price category have been created, you can take care of the seating arrangements and available seats.

This is how:

• Go to the menu item "Seating plans" and switch to the tab "Chairs"
• Click on "Edit"
• Select the desired area you want to assign seats to from the drop-down menu (e.g., ground floor, balcony, etc.).
• Scroll down and upload the appropriate background image for the area.
  Note: The recommended width for the background image is 2000px.
• Click “Save” in order  to save your progress and then reload the page (not always necessary, but recommended depending on your browser to ensure correct display).

Add seats

To add individual seats, proceed as follows:

• Click on "Edit"
• Select the appropriate price category from the toolbar at the top
• Adjust the size of the individual spaces if necessary (example: 60x60 px)
• Choose whether the seats should be displayed as a circle or a rectangle.
• Click on the corresponding spot on the seating plan where you want to position the seat
• Following this principle, you can now create as many seats as you like in this price category
• Important: Once you have assigned all seats in this category, don't forget to click on the corresponding category again in the toolbar at the top, otherwise it will remain selected and you will assign a new seat on the seating plan with each click.
• Once you have created all desired seats, click on "Save"

Add multiple seats

If your seating plan contains many seats that follow a specific logic or pattern, you can also create them in a bulk action.

Here's how:

• Click on "Edit"
• Select the menu item “Add multiple seats” in the tool list
• In the new window, you can now define the construction rules:
  
  • Start position x-axis: The placement of the seats starts at this point on the x-axis (value in px)
  • Start position y-axis: The placement of the spaces starts at this point on the y-axis (value in px)
  • How does the row go: Vertically / Horizontally
  • Amount rows: Here you specify the number of rows to be created
  • Amount of seats per row: Here you specify the number of seats to be created within each row
  • Horizontal distance between seats: Horizontal distance between individual seats (value in px)
  • Vertical distance between seats: Vertical distance between individual seats (value in px)
  • Reverse the order of the seat numbers: If you activate this option, the seats will be numbered in descending order instead of ascending order (e.g. 5, 4, 3, 2, 1 instead of 1, 2, 3, 4, 5).
• Now you define the properties of the individual seats:
  
  • Price category: Here you choose one of the price categories you've created
  • Width: Width of the seat in px
  • Height: Height of the seat in px
  • Form: Circle /Rectangle
• Then you define the names of the individual seats:
  
  • Seat number starts with: e. g. "1"
  • Row number starts with: e. g. "1"
  • Seat If you use the placeholder {sitz} or {seat} here, guestoo automatically counts up the number
  • Row: If you use the placeholder {reihe} or {row} here, guestoo automatically counts up the number
• Once you have made all the settings, click on the “X Create seats” button

Edit position of seats

You will find several other tools in the tool list.

Here is what the various symbols mean and how they can help you edit your seating plan:

• One arrow symbol: Select one or more seats positioned on the seating plan
• Recycle bin icon: Deleting the selected seat(s)
• Four arrow symbol Move the selected seat(s) to any other location in the seating plan
• Two arrow symbol: Changing the size of the seat
• Magnifying glass icons: Zooming in and out of the seating plan
• Three dots next to each other: Align selected places horizontally in a line (only displayed if you have selected multiple seats using the selection tool)
• Three dots below each other: Align selected places vertically in a line (only displayed if you have selected multiple seats using the selection tool)
• Vertical ruler symbol: Automatically adjusts the vertical distance between the selected seats (only displayed if you have selected multiple seats using the selection tool)
• Horizontal ruler symbol: Automatically adjusts the horizontal distance between the selected seats (only displayed if you have selected multiple seats using the selection tool)

Maintain/edit information for individual seats

Once you have positioned all the seats, they will need to be given appropriate names.

Here's how to set this and other parameters for the seats you have just created:

• Click on "Edit"
• Select the selection tool (single arrow icon) from the toolbar
• Click on the corresponding seat in the seating plan
• Click on “Edit selection” in the toolbar
• In the new window, you can now maintain the following information for the selected seat(s):
  
  • Price category: Hier kannst Du auf Wunsch die Kategorie des Platzes ändern
  • Seat: Number or name of the seat
  • Row: Number or name of the row that this seat is situated in
  • Description: Here you can further descripe this seat, if necessary
  • Available quantity: This is how often this seat is available, e. g. for areas with free choice of seating or standing room
  • Minimum quantity: e. g. for couple seats
  • Guests included: How many guests are allowed to attend the event when buying this ticket, e. g. if a table for 8 is booked, the number 8 should be entered here
• Once you have entered all the necessary information, click on “Apply changes”
• Then click on “Save”
• Tip: If you want to enter the same information for several seats, you can use the selection tool to select all the desired seats before clicking on “Edit selection”. This can be especially helpful if you don't want to enter the row for each seat individually.