Personalized participant certificates

Creating & sending personalized certificates is very easy:

• Go to the event and switch to the “Certificates” tab
• Click on “+Create certificate template”
• Customize the certificate template according to your wishes (see below for details: This is how a certificate is structured)
• Then click on “+Create new” at the bottom right to save the settings
• Open the menu item “Mailings” (in the menu on the right) and select the type “Certificate email”
• Select who should receive a certificate (e.g. all participants with the status “Appeared”)
• Select the certificate template that you have just created or that you want to send (theoretically you can issue several certificates per event)
• Write the subject and the info text
• Click on "Send now"

All selected recipients will now receive an email with their personal certificate. You will then also find all the certificates issued for this event in the “Certificates” tab and can resend them if necessary or check whether certificates that someone presents are valid.

Create certificates for specific guests/groups only

If you only want to issue certificates for certain guests or groups of guests - e.g. for all guests who have attended a certain timeslot at the event - then proceed as follows:

• Create the certificate template (see above)
• Go to the "Guests" tab oh the event
• Search for the guest or filter for all guests who should receive the certificate (e.g. all those who have appeared AND attended the “Registration training” timeslot)
• Select the guest or click on “Select all” at the top left if you have filtered according to specific criteria
• Click on the cogwheel at the top right and select “X create certificate(s)”
• You will be redirected to the mailing dialog and can proceed as described above

Can I accidentally issue certificates twice?

No. If you send a guest who has already received a certificate from a certificate template another certificate mailing from the same template or add them to the recipient group, they will receive the same certificate again at most - depending on the settings in the mailing. However, no new certificate will be created.

The certificates in guestoo contain the following elements:

Images

• Background image (jpg, png / can be transparent)
• Header image (jpg, png / can be transparent)
• Footer image (jpg, png / can be transparent)

Texts

You can use placeholders in the texts for personalization and, depending on the design, also formatting such as breaks or bold font.

• Participant
• Participant details
• Certificate titel
• Certificate description
• Certificate validation (automatic line with generation date and certificate ID)

Other

• File name of the PDF (“Settings” tab)
  By default, the PDF is named after the “Certificate title”. You can change the file name here.

Downloads (PDF & sample images)

Here you can download ZIP files with a PDF containing the positions and further details of the individual elements and sample images.

• Design: Modern: » Documentation PDF // » Sample images (ZIP)

In the “Certificates” tab of the event, you will find all the certificates that have been created and you can:

• Send a new one to the corresponding participant
• Download it
• Update it: For example, if you have changed the design of the template
• Delete: In this case, the entire certificate is deleted and cannot be restored. You can only generate a new certificate for the participant, but this will have a different validation date and a new ID.

If you have booked in the certificate module in the feature shop, the number of certificates you created in the previous month will be billed automatically each month.

10 certificates are included free of charge with every paid guestoo subscription!

For example, if you create 55 certificates in June, 45 certificates (55 - 10 certificates included free of charge) will appear as an invoice item on the invoice for July.

You can find an overview of the prices per certificate depending on your subscription on this page.